Shipping and Delivery Policy
At Kuber Consultancy Services, we are committed to providing timely and efficient delivery of our services and documents. Please read our policy carefully to understand the process and timelines associated with service delivery.
1. Scope of Delivery
Our services are predominantly delivered digitally via email or through our secure client portal. For any physical documents, we ship to addresses across India, unless specified otherwise.
2. Digital Delivery
Services such as company incorporation, compliance filings, and documentation are delivered digitally.
Once the requested service is completed, we will notify you via email, along with any associated deliverables.
Ensure your email address is accurate to avoid delays.
3. Physical Delivery
For services requiring physical delivery (e.g., notarized documents, agreements), we will dispatch them via a trusted courier or postal service.
Shipping charges, if applicable, will be communicated in advance during the service purchase process.
4. Delivery Timelines
Digital Deliverables: Typically completed within the agreed timeline, as stated in the service agreement.
Physical Documents: Standard shipping may take 5–7 business days, depending on the location.
5. Shipping Charges
Most digital services are free of shipping costs.
For physical shipments, applicable shipping fees will be mentioned at the time of booking.
6. Tracking Information
For physical shipments, tracking details will be provided via email.
7. Undelivered Shipments
In case of failed delivery due to incorrect address or unavailability, our team will contact you for further instructions. Reshipping charges may apply.
8. Service Delays
While we strive to meet all deadlines, delays may occur due to unforeseen circumstances. In such cases, we will communicate promptly and work towards a resolution.
9. Support
For any issues or queries regarding shipping and delivery, contact our customer support team at [support email/contact details].
10. Updates to the Policy
This policy is subject to change. Updates will be reflected on our website, and we recommend reviewing it periodically.